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Services Overview

The Pathwright platform provides everything you and your team need to build and run your learning programs out of the box.

Pathwright also offers free, friendly support for administrators and personalized demos to help your team get started without a Services engagement.

Sometimes you need extra hands to build new courses, train your team, or customize and integrate Pathwright with your systems.

That’s where our optional Pathwright Services can help. Our designers, consultants, and product experts can work alongside your team to plan, design, build, and launch ambitious education initiatives.

We can help with:

  • LX Design: Our learner experience design (LXD) and production team can take your learning plans, goals, and source material and prototype, design, and build complete, launch-ready online courses for you.
  • Season Passes: Get ongoing access to Pathwright experts for six months of consultations, training, early product previews, and product collaboration.

Lab Projects

Privacy note: We share these areas of exploration selectively with customers whose needs and approach may overlap with our current Pathwright Labs work. The areas are active, but we evaluate each Lab Project individually for fit, feasibility, and cost. How Lab Projects are scoped and priced

Pathwright Labs are where our founders and product team explore promising ideas before committing them to the product platform for more general use.

A Lab Project brings a small group of Pathwright experts and your team’s experts together around one high-impact, shared need. We contain the work as an experiment, then design, prototype, test with real people, and decide what should move into the product. You’ll get a working version of a new feature or system tailored to your needs for significantly less than the cost of traditional custom software development.

Lab Projects are selective. We take them on when the need overlaps with ideas we’re already exploring, fits Pathwright’s longer-term product direction, and can be contained without displacing higher-impact work for all Pathwright customers. Learn more about how we choose product work.

Current areas of exploration include:

  • Translation Lab: Test a human-reviewed workflow for translating a complete course into another language.
  • Human-first, LLM-assisted learning: Design ways for LLMs to genuinely help teachers and learners while keeping human expertise, judgment, relationships, and the work of learning primary. (Our point of view on the AI conversation is practical, optimistic, but skeptical of the hype. See Mark’s article, “A Few (Informed) Hot Takes on AI,” for a little context.)
  • Outcome-first learning programs: Design programs where demonstrated proficiency across skills, knowledge, and other outcomes takes center stage, then adapt each learner’s Path to help close gaps and reach those outcomes.
  • Mass Path authoring and customization: Develop behind-the-scenes authoring tools that help teams create, revise, and personalize many Paths much faster while keeping human subject expertise, judgment, and design taste in charge.

Tell us about your Lab Project